HELP & FAQ

My music : My account : My Money

Who is eligible for digital distribution ?

Any label, artist or band that has created an account & has agreed to the terms & conditions and the digital distribution agreement.

Am I giving away any rights to my music ?

No. You are only giving us the non-exclusive rights to deliver your music to digital music stores on your behalf.

Is my music guaranteed to be available in all stores ?

Unfortunately not. Each store has the right to refuse your release. Reasons for rejection could be:- The quality of the recording or artwork. The genre of your music is not accommodated by the store or abusive and extreme political content.

When will my music be available in the stores ?

Each shop ingests your release at different speeds. Any distribution that guarantees your release being online in all shops within 24 hours is simply not telling the truth! It really depends on how many releases the shop has waiting to be processed. Generally speaking though iTunes will go online within 24 hours & all other stores within a week.

How long will my release be available in the shops ?

Your release will be available for as long as your subscription or renewal fees have been paid or until you tell us to remove your release from the shops.

Will my release be available in all countries ?

If a shop is currently available in a particular country your release will be available. There are also hundreds of shops in different countries that you maybe do not even know about. Your release will also be available in these shops.

Can I Choose in which shops my music will appear?

Yes

Can I Select in which countries my music will be available ?

Yes

How do I know when my release is available in shops ?

You can use our link generator to test if your release in available in the shops

Another Artists/ Band has the same name. Will this affect my royalties?

No. However please be careful though, some Artist / Band names are registered as trade marks and could therefore create potential trade mark infringements.

Do I have to own the rights to the music I release?

You must own the rights or have been given permission by the rights owner and have your release approved by them. This applies to cover versions, Re-mixes & for the use of sampled pieces of music, vocals, radio, film or TV samples used within your release.

What type of audio files can I submit for distribution?

We accept almost all formats AS LONG as they are lossless (no mp3's). Although your music will be sold in various formats the most shops require a file in a lossless format. If you need help converting your audio please visit the how to section on our website.

In what format must my cover artwork be?

Artwork must be a JPG with a resolution of 3000 x 3000 pixels and RGB. PLEASE NOTE:- cover artwork may not contain email addresses, URL's, graphics containing prices. If you are scanning your artwork from a physical CD please remove any stickers. If you need any help converting your artwork to the required format please visit the how to section on our website If you require a professional cover please visit our artwork section on the website.

Do I need to register or copyright my music before delivering to the shops ?

In theory your music is copyrighted the instant you composed it. You are not required to register prior to uploading your music to Danmark Digital. We recommend that you register your songs with the respective organization in your country of residence to protect your creative work.

How do I remove my music from the stores ?

You can request a "Takedown" by contacting your label manger.

Now that my music is online in the shops, can I edit the information that they display about my band / release ?

The stores do not provide the option to edit your bands information / pictures/ etc. Many shops grab this information from sites like ArtistData.com and Allmusic.com (AMG). Please make sure that your information is up to date on these sites. (If you are registered with them).

end faq

My Account : My Money : My Music

Does it cost me anything to create an account ?

No. You can create an account, upload audio, artwork and investigate our services free of charge. You only pay when your music have generated income.

I have uploaded my music and artwork but do not want to release it. How can delete my account?

We are sorry to see you go! Please contact us via the contact menu point in the dashboard. Simply choose "Remove my account" from topic menu, instruct us to delete your account in the message field and we will delete your account within 48 hours

Will I be charged for a UPC code & does it then belong to me ?

We do not charge for UPC codes. If you cancel your subscription with Danmark Digital then you can buy the UPC code from us for a small fee. Please contact us per email for more information.

end faq

My Money : My Music : My Account

When do I get my sales reports and money ?

Every month aprox. the 15th we will generate a sales report which you can download from within your dashboard and at the same time pay out you balance if it has reach the payout threshold.

How do I receive my money ?

You will receive your money via bank transfer (in some cases paypal can be arranged, please contact your label manager)

How do I know if I have been paid ?

Within your dashboard you can see for which reports payments have been made

What are the Trend reports?

The trend report shows unofficial daily activity that occurred for your music. Please note these trend reports are not a direct reflection of your sales, they are just a guideline. Your actual sales statement will be available one to two months after the month of sale.

Do the shops keep any money from selling my music ?

Yes generally stores that sell actual download like iTunes and Amazon keep between 30 and 40% of the sales price. For stores that offer streaming or subscription services you receive a proportional percentage share from the total number of streams or subscriptions from such services. Please note these amounts appear to be very small but the this is because the music has been streamed or subscribed and not actually purchased. Many of these streams or subscription generate paid downloads in other stores and are a great promotional opportunity.

Why do I see a minus or negative sale on my sales statement?

This means that a download was broken, corrupt or was not able to be paid for by the person buying you music. Sometimes the minus can apply to a sale that happened in the previous month.

 

end faq